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We accept returns and will refund you the cost of the item providing it is unused and in it’s original packaging and condition.  We will apply a refund to the original method of payment once the item has been returned.  You will incur the cost of postage for all return items.  To arrange a return please contact us on info@vividcharms.co.uk

In the interest of hygiene we do not offer refunds on pierced jewellery.

 UK & EU Returns

Under the Distance Selling Regulations you may cancel your order at any time before the expiry of the period of seven working days beginning that day following the receipt of your order.  In this case, we will provide a full refund but you must return the cancelled item to us.

 

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