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Vivid Charms take your privacy very seriously.  Within our privacy policy you will find explanations on how we use your personal information collected through various forms on our website.  We will also explain your rights to access the personal information we hold about you.

What information do we collect?

When you register on Vivid Charms in order to purchase any of our goods or to upload made to order samples we collect your name, address, email address, telephone number and password.

We may obtain information about you use of our site to help us further improve and develop our site.

What’s this information used for?

We use the information collected to serve website content to you, to handle orders, delivery of products and process payments or refunds.  All information is used to communicate with you about your orders.

Information collected will also be used for statistical purposes and to keep our records up to date.


If you sign up to our newsletters we may keep you informed by post, email or text of any new products or promotions we may have on going or are up coming.

If you wish to unsubscribe from our new letter you will be given the option at the bottom of our newsletters or you may contact us directly via email on

Payment security

Currently we only accept payment through PayPal.  We believe PayPal is one of the most well known payment options online and offer a high level of security.

Links to third party sites

We may have links to other sites on our site to further increase the value of information provided on our site.  We encourage you to review the policies of any third party site we may link to.  Therefore we have no responsibility or liability for the content and activities on these linked sites.

Information we share with others

In order to process your product purchase we may share your details with PayPal, as we only use PayPal to take payments for the goods purchased on our site.

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